We can help you remotely when you need some computer help fast. A high-speed cable, DSL or fiber-optic Internet connection is required in order to be eligible for this service.

Remote support is provided by downloading a free client application from teamviewer.com. The application doesn’t need to be installed, and there’s even a version which doesn’t require Administrator rights to use. The connection to your computer is secure, and uses a numeric ID and a password for the connection. You are able to disconnect at any time. Click on the TeamViewer logo image to download the client application now!

Remote Assistance

Remote Assistance

Modern versions of the Windows™ operating system (e.g. Windows XP™, Windows Vista™, and Windows 7™) include tools that can be used to send an invitation to someone so they may connect to your computer to help you. Most of the time, this is referred to as Remote Assistance.

With Remote Assistance, you choose who is allowed and when the person you invite is allowed to connect through the use of a password. This password is usually only good for a single connection, so you can rest assured that afterwards, another later connection cannot be made without your authorization and consent. If the invitation is not used, you can even set a number of days that the invitation will remain valid.

Below are links to instructions about how to access Remote Assistance on your computer. Select your operating system:

Windows XP™    ·    Windows Vista™    ·    Windows 7™

Pricing starts at $20 for the initial connection, plus additional service costs.

Contact us if you would like Remote Support, if you have any questions or would like more information.